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Shipping Policy

Shipping Charges: Applicable shipping charges are available on the checkout screen.

The shipping charges can be modified by by TruV at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, TruV brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 15 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a 3-5 days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package twice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.